HighEdWeb Assocation
The Annual Conference for Higher Education Web Professionals, Austin, Texas, October 23-26, 2011

Session Details

An Integrated Database System: New Connections CRM Case Study

PST Poster Sessions Track

Texas Ballroom 1-3


As a national program of the Robert Wood Johnson Foundation, New Connections provides funding, mentoring, and career development to diverse junior and mid-career researchers in health and healthcare. Faced with multiple databases (web and non-web based) and a network of 1000+ members, the New Connections national program office (NPO) turned to Microsoft Dynamics CRM. Working with a certified Microsoft partner, Axonom Inc., New Connections customized the “out-of-the-box” version of Microsoft Dynamics CRM into an integrated platform that allows the program to efficiently and effectively: • Track grantees and network members • Communicate with grantees, network members, and speakers/presenters • Create a case management system • Manage events